Privacy Policy

Grace in Grief

Effective Date: October 9, 2026

At Grace in Grief, we believe that every person's story deserves to be treated with compassion, dignity, and respect. We understand that seeking support through grief can involve sharing deeply personal experiences, and we are committed to respecting your privacy and handling your information responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, complete an intake questionnaire, schedule a coaching session, or communicate with us.

1. Information We Collect

Depending on how you interact with Grace in Grief, we may collect the following information:

  • Personal Information: Your name, email address, phone number, and other contact information you voluntarily provide.

  • Intake Questionnaire Responses: Information about your grief experiences, personal circumstances, emotional well-being, spiritual needs, and goals for coaching.

  • Appointment Information: Details related to scheduling, confirming, or managing coaching sessions.

  • Payment Information: Information necessary to process payments for services. Payments may be processed through third-party payment providers.

  • Website Information: Certain technical information, such as browser type, device information, and website activity, may be collected through our website platform and any enabled analytics or cookies.

We encourage you to share only the information you feel is necessary for us to understand your needs and provide appropriate support.

2. How We Use Your Information

Information collected through Grace in Grief may be used to:

  • Respond to inquiries and communicate with you.

  • Review intake questionnaires and prepare for coaching sessions.

  • Provide personalized faith-based grief coaching, encouragement, and support.

  • Schedule and manage appointments.

  • Process payments and maintain necessary business records.

  • Improve our website, resources, and services.

  • Fulfill legal obligations and address legitimate safety concerns.

We do not sell your personal information.

We will not use your personal grief experiences, testimonials, or questionnaire responses for promotional purposes without your permission.

3. Confidentiality

Grace in Grief recognizes the sensitive nature of the information shared during the coaching process.

We are committed to treating your personal information with discretion and limiting access to individuals who are authorized to assist in providing or administering our services.

However, confidentiality is not absolute. Information may need to be disclosed when required by applicable law, in response to valid legal processes, or when necessary and legally permissible to address a serious safety concern.

Grace in Grief provides faith-based coaching and does not claim the same legal confidentiality privileges that may apply to certain licensed healthcare or mental health professionals.

4. Intake Questionnaires and Email Communication

When you complete an intake questionnaire through our website, your responses are delivered to our professional email account hosted through Google Workspace.

These responses help us understand your circumstances and prepare for your coaching experience.

Our website and email service providers may also process or store information as part of delivering their services.

While we take reasonable precautions to protect personal information, no method of electronic communication or online storage can be guaranteed to be completely secure.

Please avoid submitting unnecessary highly sensitive information through email or website forms.

5. Appointment Scheduling and Payments

Grace in Grief may use third-party services, including appointment scheduling platforms and payment processors, to manage bookings and transactions.

When you use these services, your information may also be subject to their respective privacy policies and security practices.

We encourage you to review the privacy policies of any third-party services used during the booking or payment process.

6. Faith-Based Coaching Disclaimer

Grace in Grief provides Christian faith-based grief coaching, spiritual encouragement, education, and practical support to individuals navigating grief and loss.

Our services are not intended to diagnose, treat, or cure mental health conditions and are not a replacement for licensed counseling, psychotherapy, psychiatric care, or medical treatment.

If your needs extend beyond the scope of grief coaching, we may encourage you to seek assistance from an appropriately qualified professional.

If you are experiencing an immediate mental health emergency or are in danger, please contact emergency services or an appropriate crisis support provider.

7. Third-Party Services

Our website and services may use third-party platforms, including:

  • Squarespace: Website hosting and online forms.

  • Google Workspace: Professional email communication and storage.

  • Calendly: Appointment scheduling, if used for booking.

  • Payment Processors: Secure processing of payments for coaching services.

These providers may collect, process, or store information in accordance with their own privacy policies and applicable agreements.

We encourage you to review their policies for additional details.

8. Data Storage and Security

We take reasonable steps to protect personal information against unauthorized access, misuse, disclosure, or loss.

These measures may include password-protected accounts, restricted access, and security features provided by our technology platforms.

We retain personal information only for as long as reasonably necessary to provide services, maintain appropriate records, resolve disputes, and comply with applicable legal obligations.

When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

9. Your Privacy Choices

You may contact Grace in Grief to:

  • Request information about the personal data we maintain about you.

  • Request corrections to inaccurate information.

  • Request deletion of personal information, subject to applicable legal and recordkeeping requirements.

  • Ask questions about how your information is used.

  • Withdraw consent for certain optional uses of your information.

We will review and respond to privacy requests in accordance with applicable law.

10. Cookies and Website Analytics

Our website may use cookies and similar technologies provided by Squarespace or other enabled services to support website functionality, understand visitor activity, and improve the user experience.

You may be able to manage cookies through your browser settings or through any cookie preference controls made available on our website.

11. Children's Privacy

Grace in Grief does not knowingly collect personal information directly from children under the age of 13 through its website without appropriate parental or legal guardian authorization.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to address the situation in accordance with applicable law.

12. Changes to This Privacy Policy

Grace in Grief reserves the right to update this Privacy Policy as our services, technology, or legal obligations change.

Any updates will be posted on this page with a revised effective date.

We encourage visitors to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

Grace in Grief

Website: https://graceingrief.net

Email: coachyuly@graceingrief.net

We are honored that you would consider trusting Grace in Grief with a part of your story, and we remain committed to handling that trust with care, integrity, and respect.